Refund policy
Refund policy
CANCELLATION POLICY: Due to the nature in which we process, design, and produce your order, NO cancellations may be made once your order has been placed, as they immediately are sent into production and/or packing. Please check your order carefully that you have ordered your items just as you want them.
We want your order to be made just the way you want it! We understand that everyone makes mistakes (including us!) Please review your personalization information before submitting your order. Check spelling, dates and names carefully. You are welcome to email us at haylinnshoopla@gmail.com if you have questions about personalization, before placing your order.
NOTE: Haylinn's Handcrafted Hoopla also reserves the right to cancel your order at its discretion should the order be deemed inappropriate for language, content or material.
Please note, PRE-ORDERED, not in stock items, can take up to 2-6 weeks to ship to you. Please pay close attention to the listing details as these items can not be refunded due to delays.
REFUND POLICY: I make personalized gift-giving easy, fast and letter-perfect -- I guarantee it! I select only the highest quality gifts, which are then customized just for you! I inspect every item again for quality and accuracy before it ships to you or someone special.
I guarantee our personalized products to be free of manufacturing errors or
product defects. If there is a quality issue with your order, you may return it in new condition and in its original packaging for a prompt exchange for the same item.
Understandably, personalized items cannot be accepted for return, unless there is a manufacturing error or product defect. Please carefully review your font and color selections, as we can not be held responsible if you are unsatisfied as a result of your selection. All refunds and exchanges must be made within 5 days of receipt.